Internship: Client Success (UK/US Market)

Company: Magpie Nest Group
Job Type: Full-Time (On-site)
Duration: 4 Months

Location: Banashree, H-Block, Dhaka-1219
Working Hours: 12.00 PM - 09.00 PM
Work Days: Sunday to Thursday
Weekend: Friday & Saturday

Monthly Allowance: BDT 10,000
Application Deadline: 31 July 2026

About the Role

We are looking for enthusiastic, confident, and customer-focused fresh graduates to join our team as Client Success Interns. This program is designed to provide you with hands-on experience in international client communication, customer support, CRM management, and business operations within a supportive professional environment.

Key Responsibilities

• Learn about our services and company policies to build a strong professional foundation.
• Get familiar with our internal tools, including basic accounting software and communication platforms.
• Assist in communicating with UK/US clients via email and phone in a professional manner.
• Learn to handle customer inquiries and update client interaction records accurately in our CRM.
• Take on more responsibility by assisting the team with client reports and service updates.
• Monitor unresolved client issues and coordinate with different departments to ensure resolution.
• Support the team in maintaining positive, long-term relationships with international clients.

Educational Qualification

• Bachelor's degree in any discipline.
• Preferred Background: Open to candidates from any academic background with excellent English communication skills.
• Fresh graduates are highly encouraged to apply.

Skills & Competencies

• Strong verbal and written English communication skills.
• Ability to organize tasks and analyze information effectively.
• Friendly and professional attitude with a focus on problem-solving.
• Proficiency in Microsoft Office and Google Workspace tools.
• Eagerness to learn and adapt in a fast-paced environment.

What We Offer

• Structured on-the-job training and professional mentoring.
• Hands-on experience working with UK/US clients.
• Practical exposure to CRM systems, customer support, and business communication.
• Opportunity to develop professional communication and client management skills.
• Friendly, supportive, and collaborative work environment.
• Career growth opportunities based on performance.
• Opportunity to transition to a permanent role after the internship.
• Complimentary tea and coffee.
• Annual team outing.
• Additional benefits as per company policy.

Why Join Us?

We believe in empowering the next generation of professionals through practical learning and meaningful real-world experience. If you are a problem-solver who enjoys connecting with people in an international business environment, this internship is the perfect starting point for a successful career in Client Success.