Lead the Bangladesh delivery engine for a reputed UK Chartered Accountancy practice - accountancy operations and client relations - under Magpie Nest Group.

Location: Magpie Nest Group HQ, Banasree, Dhaka
Employment: Full-Time, On-site
Working Days: Monday to Friday
Shift Timing: 11:30 AM – 8:30 PM (to accommodate UK business hours)
Vacancy: 01

ROLE

Magpie Nest Group is looking for an experienced leader to run the Bangladesh delivery operation for a reputed UK Chartered Accountancy practice within our group. This role exists to make sure every VAT returns, set of accounts, payroll run, self-assessment filing, and company secretarial task moving through Bangladesh reaches UK clients accurately and on time, and that the people producing that work — and the clients receiving it — are looked after end to end.

You will lead two functions under one roof: accountancy delivery (VAT/bookkeeping, statutory accounts, Corporation Tax support, payroll/CIS/pensions, self-assessment, company secretarial) and client relations. You are the single operational owner for UK stakeholders and the single point of accountability for quality, deadlines, and team performance across both.

This is a hands-on leadership role. You are reviewing work daily, resolving technical queries, and building the SOPs and quality-control systems that let this operation scale reliably as client volume grows.

RESPONSIBILITIES

• Act as the main operational contact with UK stakeholders; provide progress updates and resolve queries promptly
• Lead, allocate, and review the work of the accountancy delivery team and client relations team, ensuring quality and deadlines are consistently met across both
• Oversee VAT/bookkeeping, statutory accounts, Corporation Tax support, payroll/CIS/pensions, self-assessment, company secretarial, and internal accounts
• Manage staff performance, training, capacity, and workflow across both functions; build and improve SOPs and processes department by department
• Maintain strong quality-control and review procedures, with complete working papers and clear escalation of technical issues
• Ensure HMRC, Companies House, and other UK compliance deadlines are monitored and completed accurately
• Promote accountability, ownership, and a strong culture of accuracy and client service across the whole operation

REQUIREMENTS

• 5+ years of UK accountancy experience, ideally within a practice, outsourcing firm, or BPO environment
• Has previously supervised, reviewed, or led a delivery team — not just performed the work individually
• ACA/ACCA qualified preferred; relevant Accounting/Finance degree expected
• Working knowledge of UK VAT, accounts preparation, payroll, self-assessment, Corporation Tax fundamentals, and company secretarial work
• Comfortable running review and QC processes across multiple workstreams and teams at once, not just one client or file at a time
• Conversant with Xero and QuickBooks Online; Sage, Capium, or similar practice software is an advantage
• Strong Excel skills and excellent written and spoken English

RESULTS

• Every VAT, accounts, payroll, self-assessment, and company secretarial deadline across the delivery team is tracked and met — no surprises reaching UK stakeholders
• The client relations team operates against clear SOPs with consistent quality, rather than ad hoc, case-by-case handling
• UK stakeholders have one reliable operational point of contact instead of chasing multiple people across teams
• Technical issues are escalated and resolved before they become client-facing problems
• Team members receive the coaching, review, and structure they need to grow into the work, reducing rework and repeat errors

SCHEDULE & LOCATION

• Monday to Friday, 11:30 AM – 8:30 PM (Dhaka), aligned to UK business hours
• Full-time, on-site at Magpie Nest Group HQ, Banasree, Dhaka

CORE VALUES

The right person for this role will personally hold each of these value, and understand why they matter to a firm built on trust with its clients.

Precision Under Pressure

Quality does not slip when deadlines stack up. Filing season, HMRC deadlines, and month-end all land at once — the standard holds regardless.

Flag It Before It's a Problem

Raise issues plainly and early — with clients, with UK stakeholders, and with your own team — including your own mistakes. A client's file only ever gets better when problems are surfaced before they land on the client's desk.

Ownership Without Excuses

Treat every client's file like it carries your own name. Fix what's wrong without waiting to be told, and follow through until it's actually resolved.

SALARY & BENEFITS

Salary Range: Minimum six-figure (BDT) monthly salary, depending on experience, technical ability and professional qualifications.

• Saturday and Sunday weekends
• Two festival bonuses per year
• Annual performance appraisal
• Health insurance
• Parental and compassionate leave
• Professional and supportive working environment
• Learning and career-development opportunities
• Indoor and outdoor team activities

APPLICATION DETAILS

Application Deadline: 31 August 2026
Vacancy: 01
Email: career@magpienestgroup.com

Interested candidates should apply on the website by clicking the apply button with the resume and attached cover letter, or send their CV together  via email with a brief cover letter explaining their UK accountancy experience, current responsibilities, cross-team leadership experience, and familiarity with UK accounting software and taxation.

Email Subject: Application – Manager, UK Accountancy Operations

We particularly encourage applications from candidates who have hands-on experience leading a UK accountancy practice or BPO delivery team across multiple functions, and are ready to take responsibility for the practice's entire Bangladesh operation.